Nordstrom is famous for customer service, including taking back a pair of automobile tires even though they don't sell tires.
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Keep the Customer Satisfied
Not a Customer
Are people merely “consumers” seeking to get the best deal from health “providers” based on market factors (and their satisfaction is important so they will keep being customers?) Or are they just people needing to heal?
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True Tales of a College Admissions Interviewer
Each child was my child.
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The Lost Art of Customer Service
As sexist as it is, I do miss the old Marshall Field’s mantra, “Give the lady what she wants.”
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